Aimed at developing knowledge products, standards, norms and management toolkits.

Designed for policy makers, professionals and NGOs as an easy reference to good practices, how-to-do guidelines and promote review and development policies.

Sensitizing stakeholders for policy, regulatory and tariff reforms.

Information exchange through interactive network, websites, newsletters, study visits, staff exchange, etc.

Demonstrate and develop approaches for slum improvement with local NGOs for access to water, sanitation and hygiene facilities to the marginalized.

An important cross-cutting theme for empowering the community and addressing gender with a participatory and responsive approach in promoting sustainable development in water and sanitation services.

Human resource development in a focused manner;

Strengthening the capacity of existing institutions; and

Establishing a regional network of experts and institutions.